Studio Policies

Please complete the form below.
All members, guests and participants must agree to the studio policies below.  Your failure to complete this form but acceptance of any service, participation in any class binds you to these terms.  We reserve to update these terms at anytime without notice to you. You may access these terms here in real time 24 hours a day, 7 days a week.

  • Session spaces are limited and some classes have high demand. Therefore we request you cancel classes more than 24 hours in advance to avoid being charged the full amount of one class. You can cancel in the MINDBODY app or voicemail. However, emails, Facebook messages and text messages might be missed, so they are not acceptable for cancelling your class. 

  • I understand that if I do not show up for a class that I have scheduled, I will be charged for that class.  am aware that if I am late, I will receive only the remaining session time. 

  • I will notify the studio and my instructors before each class if I have any new injuries or medical conditions. If I am under the care of a physician, I will bring in an approval letter allowing me to participate. 

  •  I understand that classes with less than 3 persons on the schedule may be cancelled or combined with other classes. However, The Pilates Firm will do its best to accommodate all clients so if my class is rescheduled, I will be notified. The Pilates Firm will try to do this more than 24 hours before the class, however sometimes this is not possible. If I cannot be accommodated, I will not be charged. 

  • Returned checks are subject to a $30 fee and cash payment to fulfill the financial obligations from that point forward. 

  • Packages are NON REFUNDABLE and NON TRANSFERRABLE. Group packages expire 1 year from date of purchase.

  • Private packages expire in 60 days. 

  • Studio schedule and fees are subject to change at any time. 

  • I understand that with Pilates, as with any other exercise regimen, there are certain unavoidable risks.

  • I hereby release RACES Pilates LLC dba The Pilates Firm and its instructors of any liability in the event of injury incurred while in the facility.

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